Many people don’t read through the end user license agreements (EULA) that come with, well, just about anything. Including VoIP service. Mostly, they get ignored and clicked-through.

Lucky for Andy Abramson, he did. He found quite a doozy in the one for Ooma. I’ve written about Ooma before.

The main issue is that Ooma seems to want to control your PSTN line.

The EULA gives Ooma the right to modify your PSTN service, including altering the long distance carrier! This sure isn’t something I would knowingly sign up for unless:
The changes they need to make to your service were clearly documented.The changes were reversible, which in many cases, may not be possible. Especially if you’re on a discontinued calling plan like I was prior to my move.Ooma’s ability to change your services was not perpetual.As it stands, this service opens up all kinds of scary possibilities that I’m not comfortable with. Like Andy, I think the PhoneGnome approach is much better. It doesn’t mess with what you already have. What do you think?